Growing Up Austin – Greatest Hits #12

(I’m not writing any new posts now, because I’m busy working on the next Great Big Surprise for GrowingUpAustin.com. This series highlights my favorite posts of the past few years.)

Elmo Awaits, If I Can Only Find Him – September 2010 – This is my favorite retail customer service story. I used to work in retail, in the good old days, when we knew where we were.


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